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Contact JAXXON Customer Service

How to Reach a Person at JAXXON

Verified Contact Information

Toll-Free Number:

  • 1-888-684-5879
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • 1-213-663-1585

Legal:

  • 1-714-617-8300
    Copyright Infringement Inquiries

JAXXON Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries

JAXXON Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular JAXXON Phone Number
1 (888) 684-5879
Average Hold Time
00:00:20
Average Calls duration
1 minute
Most Popular JAXXON Email Address
contact@jaxxon.com
JAXXON Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact JAXXON?

Most Popular Number:

(888) 684-5879
Privacy Inquiries
Total calls: 126 Issues resolved: 3 Last call: Apr 13, 2026

JAXXON phone number for contacting the customer service department is 213-663-1585. If you need to address privacy inquiries, call 888-684-5879. To contact the corporate legal department on the matter of copyright infringement, contact the company at 714-617-8300.
Customers call JAXXON support to address their issues with order management and billing, get updates on new arrivals and current sales and discounts, request a refund or return, and more. The phone line is available Monday through Sunday. The best day to call the company is Wednesday while Monday and Friday usually have the longest wait times.

JAXXON email address for reaching out to customer service is contact@jaxxon.com. To get in touch with the legal team, drop a line at copyright@higbeeassociates.com or privacy@jaxxon.com. If you prefer written communication, you can also speak to a JAXXON customer care agent via live chat.

The company is headquartered in California. JAXXON address is 691 Randolph Ave, Costa Mesa, California 92626, United States. Send your correspondence to this address to contact JAXXON office via regular mail.

JAXXON customer service phone line operates Monday through Friday from 6 am to 6 pm PST. On weekends phone support is available from 9 am to 3 pm PST. JAXXON live chat agents are ready to assist 24/7.

To contact the support team via JAXXON website, click the “Chat” button in the lower right corner of the page. Then, select the “Send us a message” option. You can also check out the most frequently asked questions, and maybe you will find the answer to your question there.
JAXXON live chat agents are ready to help 24 hours, 7 days a week.

PissedConsumer Club

Contact Information

JAXXON Website:

JAXXON Help Center:

Corporate Office Address:

JAXXON LLC
691 Randolph Ave
Costa Mesa, California 92626
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 6:00pm PST

Satyrday - Sunday: 9:00am - 3:00pm PST

More contact details

Summary of JAXXON Customer Service Calls

148 TOTAL
CALLS
00:49 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JAXXON?

Shipping and Delivery Question:

  • “Have not received my necklace”
  • “Didnt recive package”
  • “Didn't receive my package”

Return/ Replace Question:

  • “Exchange”
  • “Exchange is wrong. Never gave me a option on the exchange”
  • “Initiating a Return”

Request for Information Question:

  • “Speak with agent”
  • “Checking on my returned items to see if if they sent the new ones out”
  • “Couldn't get information on the necklaces that I was trying to order online”

Product/ Service Question:

  • “My wife bought me a bracelet from you guys a year ago and it said it wouldn’t peel or anything and it’s lifetime warranty. All the gold is falling off of it”
  • “Would like to to purchase jaxxon men neck chain”
  • “Defective both of my chains are looking rusty and I’ve only wore them twice for like 8 hours each day”

Refund Question:

  • “Refund”
  • “Refund on the chain I just order”

Account Question:

  • “To make sure the engraving is put on it I don’t know if I forgot or not”
  • “Code for first purchase”
  • “Code won't apply”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “For some reason I can't get an order to not cancel on me . And I have even tried different cards!!”

Payments and Charges Question:

  • “Payment”
  • “Coupon”

Other Question:

  • “The clamp on the bracelet won’t stay fastened”
  • “Chain I bought already looking rusty after only wearing them twice for mabey 8 hours per day”
  • “Both of my chains already started looking rusty on half or them and I have only wore them twice for mabey 8 hours each day not acceptable at all.”

Compare JAXXON Customer Service To

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